Question 1

Shipping Policy

Accepted Answer

Shipping Time: In the light of today’s pandemic, shipping has delayed worldwide. However, MadeByLisali strives to ensure speedy delivery for the satisfaction of our customers. 
Processing Time is 1-3 business days, Standard Shipping is 4-6 business days, Priority Shipping is 2-3 business days. Weekends are NOT included. All orders will arrive at the latest expected date.

Question 2

Return & Exchange Policy

Accepted Answer

Due to the COVID-19 pandemic and sanitary reasons, no returns and exchanges will be authorized/issued. If any damage is occured upon same day delivery/arrival please immediately email info.madebylisali@gmail.com with your order number for further better assistance. We stand high and confident regarding our products and aim for the perfect satisfaction for our customers.

Question 3

Terms & Conditions

Accepted Answer

MADEBYLISALI operates this website. The terms "we", "us" and "our" refer to MADEBYLISALI. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms of this agreement, then you may not access the website or use any services. We reserve the right to suspend access to all or part of the website for any reason, including for business or operational reasons, such as improving the appearance or functionality of the website, content updates, periodic maintenance, or to resolve any issues that we become aware of. Wherever we anticipate that we need to suspend access to the website for a considerable period of time, we will try to provide you with prior notice where reasonably practicable. Our website is provided for users in the United States and International. Prices for our products are subject to change without notice. We reserve the right to discontinue any service/product provided. Any fraudulent activity will be restricted and blocked from our site. We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us. Our store is hosted on Wix Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Question 4

Privacy Policy

Accepted Answer

MADEBYLISALI operates this website. You must ensure that any persons who access our website on your device(s), or who are permitted or able to access our website on your device(s), or use your internet connection, are aware of these Terms of Use and all other documentation referred to in them, and that such persons also agree to be bound by and to comply with these Terms of Use. When you make a purchase or attempt to make a purchase through the site, we collect information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information". This information will not be held or shared for absolutely any reason. If for any reason whatsoever, such persons do not agree to these Terms of Use or do not wish to be bound by them, they must not access or use our website, and you must not permit them to do so. We may update this privacy policy as we grow and elevate in order to reflect or make changes to our practices or for other operational, legal or regulatory reasons.

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